Free Shipping on $50 Purchase (U.S Only) Worldwide Shipping! with Skybox.

FAQ's | Get The Answers To All Your Questions Here.

What payment options are available? 
Our store is powered by Shopify and the forms of payment we accept are all major credit cards: Visa, Mastercard, AMEX, Discovery, JCB and Diners Club. We also accept PayPal and Amazon checkout. Additionally, you can checkout through FacebookTwitterEtsy and Pinterest

When will my credit card/debit card be charged?
The credit card will be charged after the order is fulfilled and shipped.

How long will it take to receive my order? 
The order is fulfilled within 5 business days. Additionally, shipping through USPS priority mail usually takes 1-3 business days. For international orders using SkyBox it all depends on your geographic location. 

How much does shipping cost? 
Shipping will cost $6.45 for a 1 set or 2 sets purchase. A purchase of 3 sets or more qualifies the customer for free shipping in the United States. Shipping with SkyBox varies by geographical location. 

Is it safe to order online?
Yes, it is safe to order online due to the encryption method powered by stripe. There are also other checkout methods that offer extra security (i.e. Paypal and Amazon Payments, FacebookTwitterEtsy and Pinterest

Can I ship to an address other than my billing address?
Yes. Once you are in the checkout process you may select and enter the corresponding shipping address you would like the item to go too.

How will my scrubs be packed?
Your scrubs will be packed in a USPS priority mail envelope or box depending on the size of the order.

Do I have to pay sales tax? 
Yes, all orders will be charged sales tax depending on the state you are buying them from.

Can I make a purchase without a credit card? 
Yes, by using paypal, amazon checkout, FacebookTwitterEtsy and Pinterest

What shipping methods are available? 
We offer two forms of shipment at this time. USPS priority mail 1-3 business days U.S Only. SkyBox for all international Orders.

How could I order if I don’t know my size? 
Please refer to the size chart at the top right of our page for corresponding measurements.

Do you offer tall, petite, and/or plus sizes?
Our sizes range from XXS to 3XL 

When will my credit card/debit card be charged?
The credit card will be charged after the order is fulfilled and shipped.

How will my scrubs be shipped?
Your scrubs will be shipped through USPS priority mail 1-3 business days U.S Only. Skybox for all International Orders. 

Do you have a retail location? 
No, we do not. We are solely an online store. By cutting down on our operational costs we are able to provide our customers with greater discounts.

Do you sale internationally? 
Yes! we are now capable of shipping internationally when you checkout with SkyBox. 

What is the return policy? 
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

To complete your return, we require a receipt or proof of purchase.Any item not in its original condition, is damaged and can therefore not be returned.

What will happen if my order can not be fullfilled?
If your order can not be fulfilled due to an out of stock item your credit card will not be charged. Since we manually capture payments after the order has been fulfilled there should be no reason your payment would be charged if the item is not available. You will receive an email informing you about the order status and when the item becomes available again, you will also be notified.

Sincerely, C.F.A Scrubs 

We hope that you find all the information you need on our site to make a well informed decision about your purchase. However if you have any questions regarding our products, policies, or orders or just want to tell us how you feel then please get in touch with us at any time using the Contact Us form.

 

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